Spell check not working

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appstester
Znuny newbie
Posts: 3
Joined: 16 Sep 2010, 11:07
Znuny Version: 2.4.7

Spell check not working

Post by appstester »

Hi. I am having a problem in getting the spell check to work in OTRS 2.4.7

When clicking the ABC button in a ticket, the spell check runs and my browser window displays a dialog showing 'Spell check complete: No misspelling found' despite the presence of several mispelled words.

I have checked the OTRS settings via our OTRS Web portal, and through Admin > Misc - SysConfig > Group Selection - Framework (392) > Core::SpellChecker, I have the following options set:

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SpellChecker: Yes
SpellCheckerBin: /usr/bin/ispell
SpellCheckerDictDefault: british]
I have checked that ispell is intalled (it is installed in /usr/bin), and is configured for the 'british' dictionary.

I have run two tests on our Ubuntu (10.04.1 LTS) server command line:

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echo "Hello just a tets" | ispell -a -d british
...and also...

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echo "Hello just a tets" | ispell -a
Both tests output the following (as expected):

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@(#) International Ispell Version 3.1.20 10/10/95
*
& tets 25 13: bets, gets, jets, lets, mets, nets, pets, sets, tats, teas, teats, tees, tens, tents, Tess, test, tests, Tet, Tet s, Tet-s, texts, tits, tots, vets, wets
Can anyone please provide any help or advise?
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