Additional info about customer - LDAP

[peter_sk]

Hi!

If somebody can give me a hint, how to display some additional info about customer on Ticket view?

What I have now is: customerID, Name, Last name, login and telephone number.
In AD, I have some important info in Company field on Organization tab (WIN 2008). I would like to show this info in ticket view, if possible.

Thanks,

Peter

[Wolfgangf]

I think you should look at your Config.pm in the MAP section, probably add new fields to table customer_user

see here http://doc.otrs.org/2.4/en/html/x1801.html for an example