html in notifications

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peacefrog
Znuny newbie
Posts: 38
Joined: 10 Aug 2010, 14:37
Znuny Version: 2.4.7

html in notifications

Post by peacefrog »

When agents are using html tags while closing ticket (like this http://www.google.com), customers receive notification without html tags and formatting:

Can you help me?
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Mike_B
Moderator
Posts: 266
Joined: 12 Jan 2010, 18:16
Znuny Version: CVS HEAD

Re: html in notifications

Post by Mike_B »

How do you mean? Where do they insert the tags?
Do you mean HTML tags or URLs?
--
Mike
huntingbears.nl - @michielbeijen on Twitter
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