multiple ldap backends

Moderator: crythias

Locked
donrtowery
Znuny newbie
Posts: 3
Joined: 18 Nov 2010, 23:44
Znuny Version: 3.0.1

multiple ldap backends

Post by donrtowery »

My company is in the process of a merger. We have 2 different domains at the moment and users (customers and agents) on both domains. I've got otrs authenticating from LDAP on both domains, however when I go into customer search, I can only see customers from 1 domain. Any help would be appreciated. Let me know what information you need and I'll provide it. Thanks!
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: multiple ldap backends

Post by Wolfgangf »

you can setup multible ldap connections; see the example for customers in the docu
http://doc.otrs.org/3.0/en/html/x2227.h ... r-backends
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
Locked