Otrs upgrate 3.0.2 failed [solved]

[andreaconsadori]

Hi, i just post in italian section but i think here i can have a quick reply.

during upgrade the script failed with this reason

Code: Select all

Table 'otrs.theme' doesn't exist

more detailed

Code: Select all

 NOTICE: Migrating themes...
DBD::mysql::st execute failed: Table 'otrs.theme' doesn't exist at /opt/otrs/Kernel/System/DB.pm line 553.
ERROR: OTRS-DBUpdate-to-3.0-10 Perl: 5.8.8 OS: linux Time: Mon Nov 22 09:43:39 2010

 Message: Table 'otrs.theme' doesn't exist, SQL: 'SELECT theme, valid_id FROM theme '

 Traceback (19818):
   Module: Kernel::System::DB::GetTableData (v1.125) Line: 868
   Module: main::MigrateThemes (v1.2) Line: 122
   Module: scripts/DBUpdate-to-3.0.pl (v1.2) Line: 79

DBD::mysql::st fetchrow_array failed: fetch() without execute() at /opt/otrs/Kernel/System/DB.pm line 616.
ERROR: reading themes from database. Migration halted.

any hints?

[andreaconsadori]

i skip this issue commenting out theme migration (because i've no theme to migrate) but the issue persist with this exact code

Software error:
Can't locate object method "ConfigChecksum" via package "Kernel::Config" at /opt/otrs//Kernel/System/Loader.pm line 173.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

[andreaconsadori]

considering that my db was successfully upgraded i just remove otrs package, delete all file under /opt/otrs and reinstall package modifing configuration file with old value.

now it's all ok