Relationship between Customer Company and ITSM Location (CI)

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inewman
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Joined: 23 Nov 2010, 12:47
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Relationship between Customer Company and ITSM Location (CI)

Post by inewman »

Hi

What is the relationship, if any, between a Customer Company (which contains an address) in OTRS and the Location CI in ITSM? If the Location CI is a customer premises, then it should be possible to link the two together at least. Is it?

Thanks

Ian.
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