Help removing Body when Forwarding

[ptay]

Anyone know how I can remove the body of original text when forwarding tickets?

I figured out how to remove the body when I reply to tickets by editing Config Settings in Ticket -> Frontend::Agent::Ticket::ViewCompose and changed Ticket::Frontend::ResponseFormat to remove:

Code: Select all

$TimeShort{"$QData{"Created"}"} - $QData{"OrigFromName"} $Text{"wrote"}:
$QData{"Body"}

I assume we can remove the body when forwarding like replying but can't find it. I checked Edit Config Settings in Ticket -> Frontend::Agent::Ticket::ViewForward but don't see ResponseFormat.