Cron job setup on OTRS 3.0.3 on centos 5.5

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manuelbarmby
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Posts: 7
Joined: 14 Dec 2010, 21:28
Znuny Version: 3.0.3

Cron job setup on OTRS 3.0.3 on centos 5.5

Post by manuelbarmby »

Dear House,

I have two issues am facing presently as regards configuration of OTRS.If i must say am a newbie on linux.
1. I need a step by step on how to install cron job for OTRS 3.0.3 on centos 5.5 cos when i did "crontab -l -u otrs" i get no cron job for root.

2. Under email configuration setting at the initial stage which i cant connect to any smtp server.But would let you know after i can install the cron job.

Manuel
earwax
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Joined: 07 Dec 2010, 23:54
Znuny Version: 3.0.11
Location: Seattle, WA
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Re: Cron job setup on OTRS 3.0.3 on centos 5.5

Post by earwax »

OTRS does this for you automatically

Code: Select all

cd /opt/otrs/var/cron
for foo in *.dist; do cp $foo `basename $foo .dist`; done # copies all files with .dist extension to regular name
Now we have to add them to the otrs user's crontab:

Code: Select all

cd /opt/otrs
bin/Cron.sh start otrs
OTRS 3.0.12
Ubuntu Linux 10.04
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manuelbarmby
Znuny newbie
Posts: 7
Joined: 14 Dec 2010, 21:28
Znuny Version: 3.0.3

Re: Cron job setup on OTRS 3.0.3 on centos 5.5

Post by manuelbarmby »

Thanks for your timely response Earwax
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