Hi !!
I am trying to configure OTRS with my gmail account for incoming and outgoing E-mails, but its returning an error. For this i am following the linkhttp://wiki.otrs.org/index.php?title=Co ... with_Gmail but still when i press X in Run Now! column, i am getting an error. please suggest how this can be worked out.
Configuring OTRS with Gmail Account
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Configuring OTRS with Gmail Account
Achala
OTRS Version: 2.4
OTRS Version: 2.4
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Re: Configuring OTRS with Gmail Account
What error?
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Re: Configuring OTRS with Gmail Account
Thanks,
When i try sending e-mail from my G-mail Account, the mssg is sent successfully, whereas it is not fetched in the OTRS. The Error Mssg Reads 'The g-mail account is invalid" . Similarly when i tried sending mail to my G-mail Account from OTRS, the error mssg reads " the G-mail Account is Invalid" .
When i try sending e-mail from my G-mail Account, the mssg is sent successfully, whereas it is not fetched in the OTRS. The Error Mssg Reads 'The g-mail account is invalid" . Similarly when i tried sending mail to my G-mail Account from OTRS, the error mssg reads " the G-mail Account is Invalid" .
Achala
OTRS Version: 2.4
OTRS Version: 2.4
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- Znuny newbie
- Posts: 5
- Joined: 25 Nov 2010, 06:44
- Znuny Version: 3
Re: Configuring OTRS with Gmail Account
Hi All !!
This was happening b'cas the cron services were not activated in my system. Once after activating "cron Services" i could finally configure OTRS with my G-mail Account.

This was happening b'cas the cron services were not activated in my system. Once after activating "cron Services" i could finally configure OTRS with my G-mail Account.
Achala
OTRS Version: 2.4
OTRS Version: 2.4