Trying to run statistics that ran perfectly in v 2.4. The report I created allowed me to show the number of tickets created per branch office (y axis) for each ticket type (x axis). After the upgrade to version 3.0.5 that report is broken. Tickets types aren't even an option for the x axis. I need that option very badly.
Thanks in advance.
3.0.5: Unable to Use Ticket Types as X-Axis for Stastics
Moderator: crythias
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wizzbangca
- Znuny newbie
- Posts: 29
- Joined: 09 Oct 2010, 01:57
- Znuny Version: 2.4.8
3.0.5: Unable to Use Ticket Types as X-Axis for Stastics
OTRS 3.2.6
Centos 6 with default httpd and mysqld packages
Centos 6 with default httpd and mysqld packages
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wizzbangca
- Znuny newbie
- Posts: 29
- Joined: 09 Oct 2010, 01:57
- Znuny Version: 2.4.8
Re: 3.0.5: Unable to Use Ticket Types as X-Axis for Stastics
Figured it out. Ended up having to turn on ticket::type even though 2.4 had it turned on.
Just another of the many quirks the finally working upgrade cause.
Just another of the many quirks the finally working upgrade cause.
OTRS 3.2.6
Centos 6 with default httpd and mysqld packages
Centos 6 with default httpd and mysqld packages