Hi
Can anyone tell me how you can make the output of a free text field link enabled?
In the example below I've created a new free text field called "External Link Example." After entering some text into the new field on the form, it quite righty appears within the ticket/changeInformation screen, however even though I've entered a url in this case "www.google.com" I'm not able to click on the text and follow the link.
When creating a ticket/change I'd like to be able to allow my agents to enter in external links to other websites and then be able to click on these links within the ticket/change information screen.
Thanks in advance
Dave
How to make Free Text Field linkable
Moderator: crythias
How to make Free Text Field linkable
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Re: How to make Free Text Field linkable
There's probably a cleaner way of doing this but I've managed to get it working for the changes form by entering the following into the "ChangeFreeText1::Link" field, which is within the config settings file Core::ITSMChange::FreeText
http://$QData{"ChangeFreeText1"}
This seems to work providing the Agent doesn't prefix the address with the protocol "http" when typing it into the free text field. Like I said there’s obviously a better way of doing it, but it's the closest I'm going to get, so I thought I'd share.
Cheers
http://$QData{"ChangeFreeText1"}
This seems to work providing the Agent doesn't prefix the address with the protocol "http" when typing it into the free text field. Like I said there’s obviously a better way of doing it, but it's the closest I'm going to get, so I thought I'd share.
Cheers