Decision menu

[azadypart]

hi to all

i Install ITSM:Change Manager ... in ticket overview in dashboard I cant see decision field or Create Change to add a ticket to change

what I should DO ????

Thanks for your help

[wipeout_630]

You need to enable the buttons in Frontend::Agent::Ticket::MenuModule.

[azadypart]

Thanks wipeout_630 to your answer ...

I did it but nothing Happend ... it is so weird

[wipeout_630]

Check to make sure your ticket type in Sysconfig -> Core::ITSMChange matches the type you created as your "Work Request" ticket type.

[azadypart]

Thanks wipeout_630 for your answer ... my problem solved

so Thanks