Znuny Open Source Ticketsystem

Thanks for the swift reply. I thought that as well, but it seems it's coming from somewhere else, because I'm using the default one from the guide (which has only one of each). AddToShiftreport.pm: # -- # Kernel/System/Ticket/Event/EventModulePostTemplate.pm - event module # Copyright (C) 2001-2010 ...

Hello, I'm trying to create a custom module based on this guide. I added the XML file, the .pm file in the described directories, and the configuration line in Config.pm. However, I only get a blank screen when triggered. The /var/log/httpd/error_log log says (module's called AddToShiftreport): AddT...