Znuny Open Source Ticketsystem

Oh sorry, I must have been unaware of the lines being commented out from my attempts to debug the problem. The bit has now been changed to: # LDAP Authentication Part $Self->{'Customer::AuthModule1'} = 'Kernel::System::CustomerAuth::LDAP'; $Self->{'Customer::AuthModule::LDAP::Host1'} = '###'; $Self-...

I don't believe I see any customer authentication in your Config.pm. Customer lookup, yes, but customer auth, no. Hi crythias, thanks for your reply but I'm not quite sure I'm following you. For the customer login via LDAP I have this snippet regarding authentication: # LDAP Authentication Part $Se...

Hi there, We recently upgraded our OTRS from 2.2 to 2.4.9. The process went smooth and I didn't really believe that our setup was having any errors after the upgrade. Today, a colleague of mine reported that customers were having problems authenticating. After investigating the problems, I found som...