Search found 4 matches

by kettysimpson
07 Dec 2011, 19:25
Forum: General
Topic: How is backup OTRS 3.x in Windows 2008?
Replies: 7
Views: 4488

Re: How is backup OTRS 3.x in Windows 2008?

If you want to backup the OTRS will have to follow the simple steps 1) make SQL dump first of all. 2) After that copy the complete OTRS directory. 3) Than for a restore the backup reinstall OTRS package copy back the OTRS directory and than reload the sql backup in mysql database. 4) And for downloa...
by kettysimpson
07 Dec 2011, 19:20
Forum: Help
Topic: OTRS 3.0.10 BACKUP DOES NOT WORK...
Replies: 12
Views: 4461

Re: OTRS 3.0.10 BACKUP DOES NOT WORK...

It might be possible that your OTRS not configured properly or it may be because you have attached file is larger than the capacity. Yes you have to copy the directory back for the side backup.
by kettysimpson
07 Dec 2011, 19:12
Forum: Help
Topic: How to backup otrs
Replies: 20
Views: 12820

Re: How to backup otrs

For the OTRS duplicate you will have to make SQL put first of all. After that duplicate the total OTRS index. Than for a recover the duplicate re-install OTRS offer duplicate back again the OTRS index and than fill the sql duplicate in mysql data source repository. And for getting the options Obtain...
by kettysimpson
07 Dec 2011, 19:11
Forum: Help
Topic: Questions regarding backups on Windows XP
Replies: 14
Views: 6259

Re: Questions regarding backups on Windows XP

For the OTRS backup you will have to make SQL dump first of all. After that copy the complete OTRS directory. Than for a restore the backup reinstall OTRS package copy back the OTRS directory and than reload the sql backup in mysql database. And for downloading the settings Download all system confi...