Search found 4 matches
- 07 Dec 2011, 19:25
- Forum: General
- Topic: How is backup OTRS 3.x in Windows 2008?
- Replies: 7
- Views: 4488
Re: How is backup OTRS 3.x in Windows 2008?
If you want to backup the OTRS will have to follow the simple steps 1) make SQL dump first of all. 2) After that copy the complete OTRS directory. 3) Than for a restore the backup reinstall OTRS package copy back the OTRS directory and than reload the sql backup in mysql database. 4) And for downloa...
- 07 Dec 2011, 19:20
- Forum: Help
- Topic: OTRS 3.0.10 BACKUP DOES NOT WORK...
- Replies: 12
- Views: 4461
Re: OTRS 3.0.10 BACKUP DOES NOT WORK...
It might be possible that your OTRS not configured properly or it may be because you have attached file is larger than the capacity. Yes you have to copy the directory back for the side backup.
- 07 Dec 2011, 19:12
- Forum: Help
- Topic: How to backup otrs
- Replies: 20
- Views: 12820
Re: How to backup otrs
For the OTRS duplicate you will have to make SQL put first of all. After that duplicate the total OTRS index. Than for a recover the duplicate re-install OTRS offer duplicate back again the OTRS index and than fill the sql duplicate in mysql data source repository. And for getting the options Obtain...
- 07 Dec 2011, 19:11
- Forum: Help
- Topic: Questions regarding backups on Windows XP
- Replies: 14
- Views: 6259
Re: Questions regarding backups on Windows XP
For the OTRS backup you will have to make SQL dump first of all. After that copy the complete OTRS directory. Than for a restore the backup reinstall OTRS package copy back the OTRS directory and than reload the sql backup in mysql database. And for downloading the settings Download all system confi...