Znuny Open Source Ticketsystem

I know, Do you have any suggestions for running a report out of the sql backend. Software wise. I am currently trying open office but I don't know if there is anything else.

What report builder did you use?

I have been trying to figure this out. Having multiple lines for the same ticket is ok. We just have to show our customers a list of tickets including the information inside the ticket its self. This report is holding me up from going any further with otrs which is a shame because each of our shops ...

Is their a way to make a report that will show tickets between 2 dates and include articles. I would like to see something like the search function but allowing articles to be exported into the csv. I have done quite a bit of searching but have not found a good way to include this information into t...