Search found 3 matches
- 17 Jan 2012, 18:17
- Forum: Help
- Topic: Save index.pl when creating a new ticket
- Replies: 4
- Views: 1016
Re: Save index.pl when creating a new ticket
It's working now. I went into Sysconfig and reset the mail server and then added it back in and all is well now.
- 16 Jan 2012, 21:56
- Forum: Help
- Topic: Save index.pl when creating a new ticket
- Replies: 4
- Views: 1016
Re: Save index.pl when creating a new ticket
OTRS log indicates its trying to send using the old mail server with error "can't connect to host x.x.x.x, no route to host!" I'm not sure where in the configuration I need to update with the new server. I adjusted "PostMaster Mail Acounts & Sysconfig > Framework::Core::Sendmail&q...
- 16 Jan 2012, 17:00
- Forum: Help
- Topic: Save index.pl when creating a new ticket
- Replies: 4
- Views: 1016
Save index.pl when creating a new ticket
Hello, Running OTRS 3.0.9 on RHEL 6.1. Its been working fine for a year or so until I recently upgraded our email server from Exchange 2003 to 2010. I adjusted the mail account mgmt (pop3 and pop3s)and sysconfig file to point to the new mail server and when I create new tickets I get a prompt from t...