Search found 2 matches
- 24 Jun 2013, 15:29
- Forum: Help
- Topic: Can't change owner or add internal note
- Replies: 0
- Views: 653
Can't change owner or add internal note
Hi. I installed OTRS 3.2.6 a couple a weeks ago and then upgraded to 3.2.7 and later 3.2.8 It's running on a CentOS 6.4. I thought everything went fine and started to add customers and services. My agents log in via an LDAP connection and thats working fine too. But today when I started to use the s...
- 22 Feb 2012, 14:49
- Forum: Help
- Topic: Servererror when viewing ticket (Malformed UTF-8)
- Replies: 1
- Views: 1100
Servererror when viewing ticket (Malformed UTF-8)
Hi. I just tried to upgrade from OTRS 3.0.11 to 3.1.1 and I'm getting a Server 500 error when i try to view a ticket. I did the following steps and hope i didn't forget anything: 1. Backed up otrs database on the old server 2. Installed OTRS 3.1.1 on my own computer (Did not run the webinstaller) 3....