Znuny Open Source Ticketsystem

About your URL changes ..
Have a look into mod_rewrite - maybe that might work for you.

And using a subdomain like: support.mycompany.com would be an opportunity as wel.

Seems as if OTRS isn't really info languages?
Same here - I need like 3 to 5 languages. Anybody an idea?
I'll just queue up behind you guys ...

Hi there,

did you figure this out? Or anybody else?
I'd like to know that as wel - more over, it would be interesting how to do it with first time mail addresses (not existing customers).

Best regards
Chris

That sounds way better than:

http://forums.otrs.org/viewtopic.php?f=62&t=6204

You might want to point to the viewtopic.php?f=62&t=4694#p23856 again in the other topic to make noobs like me not feel that desperate

Hi, I'm just wondering how you're dealing with this .. I like Thunderbird to store all emails locally and keep them on the server and a copy of everything on another PC as well as on my laptop to always have the full potential to start through with work, eventhough one computer breaks down. Now I se...

Hallo, ich frage mich, wie ich das am besten konfigurieren soll: Eine Produktpalette, mehrere Vertriebswege, Anfragen (Support, Sales und Allgemein) in verschiedenen Sprachen. Soll ich da jetzt eine E-Mail Adresse verwenden für sales und support für alle Sprachen oder das aufteilen (info@ für Deutsc...