Search found 3 matches
- 27 Feb 2012, 16:55
- Forum: General
- Topic: How was your OTRS 3.1 upgrade?
- Replies: 23
- Views: 23781
Re: How was your OTRS 3.1 upgrade? - SOLVED
Upgraded from 2.4.7 here. Apart the schedule problem, fixed with the -a start command, my main problem is that otrs returns blank pages when agents works with tickets or queue. I've tested all the option, even a fresh install (new config files, only DB remain the same). I could expect the refresh is...
- 17 Feb 2012, 09:45
- Forum: Help
- Topic: OTRS 3.0.11 blank pages
- Replies: 2
- Views: 956
Re: OTRS 3.0.11 blank pages
Restarting apache seems solve the issue, but after few hours, the blank page problem return.
Do you think it's apache ?
I can migrate OTRS to a new server if this can help.
Many thanks.
Federico
Do you think it's apache ?
I can migrate OTRS to a new server if this can help.
Many thanks.
Federico
- 16 Feb 2012, 19:58
- Forum: Help
- Topic: OTRS 3.0.11 blank pages
- Replies: 2
- Views: 956
OTRS 3.0.11 blank pages
Hello, after the upgrade from 2.4.7 to 3.0.11 (rpm) we are experiencing blank pages when opening tickets. This happens with Firefox or IE. For what I can see, this is more frequent when the browser is already open and we follow a link in a email notification, but this is not the only case. Pressing ...