Hi Tom,
I am also trying to do the same thing. Integrating Nagios to OTRS. I am new to OTRS. How did you do the integration ? Could you provide little more info ? What steps are you taking in Nagios and what steps in OTRS ?
Search found 2 matches
- 18 Feb 2012, 00:20
- Forum: Help
- Topic: Multiple Emails, Same Subject
- Replies: 3
- Views: 1679
- 18 Feb 2012, 00:03
- Forum: Help
- Topic: External email ticket opening / closing
- Replies: 13
- Views: 9340
Re: External email ticket opening / closing
Could you please let us know how to do step-1 ?
Also did you figure out, how to implement Step-2?
Also did you figure out, how to implement Step-2?