Search found 6 matches

by std
07 Mar 2012, 07:31
Forum: General
Topic: Questions .. please help !!
Replies: 6
Views: 2420

Re: Questions .. please help !!

Prof. Paid !!
by std
05 Mar 2012, 15:06
Forum: General
Topic: Import database from 2.4.4 to 3.1.1
Replies: 5
Views: 2475

Re: Import database from 2.4.4 to 3.1.1

Hello Duncan , As I understood , what you need is to restore your DB . Here you r the steps that I followed for backup & restore the MY SQL ( OTRS ) DB : 1.Backup : i. Go to Run > cmd . ii. Changing the path to : c:/program files (x86)/otrs/mysql/bin . iii. Enter this command : mysqldump –uroot ...
by std
04 Mar 2012, 13:43
Forum: General
Topic: Questions .. please help !!
Replies: 6
Views: 2420

Questions .. please help !!

Hello , I have questions needed to be answer please , 1. In the Dashboard in my otrs system , under product news, It shws this message : Can't connect to: http://otrs.org/product.xml (500 Can't connect to otrs.org:80 (Bad hostname 'otrs.org')) how to get red of it . 2. If I want to sync 2 LDAP Grou...
by std
01 Mar 2012, 11:46
Forum: General
Topic: Sync & permission problem + (Ldap Gps to OTRS Gps),Urgen plz
Replies: 2
Views: 1124

Sync & permission problem + (Ldap Gps to OTRS Gps),Urgen plz

Dear all , I tried many ways to make me able to sync with permission a groups from LDAP to an admin and user group . The sync of one group had been done successfully in a matter of Login , example: the user from a Group 1 in LDAP Can Login successfuly as an agent and those who r not from group 1 wil...