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by cgouhier
03 Mar 2012, 23:40
Forum: Help
Topic: Sort by TicketFreeText in AgentTicketOverviewSmall
Replies: 0
Views: 304

Sort by TicketFreeText in AgentTicketOverviewSmall

Hello, I enabled TicketFreeText1 for agents, so they could fill in an estimated resolution time. This TicketFreeText1 is shown as a new column in AgentTicketOverviewSmall and CustomerTicketOverview, and il want to allow users to sort tickets on that new column called "Tps estimé". In my th...