Znuny Open Source Ticketsystem

Just seen the post about the fixed bug on this. Maybe I should have checked the bug tracker first, but I've had trouble searching as the terms "Agent" and "My Queues" are very common.

Thanks - I've had a look and run a quick bit of sql: insert into personal_queues (USER_ID, QUEUE_ID) (select 21, ID from queue where NAME not like 'Development%' minus select USER_ID, QUEUE_ID from personal_queues); Unfortunately, it's not updating the list in "My Queues" when I edit the p...

I've upgraded to 3.1.3 (with ITSM) with an oracle backend and it's been working fine so far. However, when we tried to amend an Agent's selection of queues in their My Queues, it seems to work, except it doesn't save the changes. I'm quite happy to manually alter the sql if necessary to update the c...