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- 20 Apr 2012, 11:14
- Forum: Help
- Topic: Stop SLA while state=pending reminder?
- Replies: 5
- Views: 4420
Re: Stop SLA while state=pending reminder?
I have seen an article in one forum website, where the solution was proposed for stoping the SLA. Please check the link http://open-source-help.com/otrs/how-to-pause-the-sla/