Znuny Open Source Ticketsystem

I created a new PreferencesGeneric file called PreferencesGenericMultiple this page saves a customer preference when using a select multiple. I also created a PreferencesGenericDate in order to parse date values. It saves the data in the customer_preference DB like this: email;telephone;fax custom_p...

To be able to use a select "multiple" just add this:

I could replace checkboxes and radios for a select multiple/simple

I added a new "generic" output called PreferenceGenericDate in order to use dates, I have to add only this in the setting:

To add a Text field you have to add this:
testing the others fields ...

how about a text field?

Hello there, I'm want to add some new user preferences in otrs 3.0. I'm using this: I created a file here: Kernel/Config/Files/test.xml and I added this: <ConfigItem Name="CustomerPreferencesGroups###UserExtra" Required="0" Valid="1"> <Description Translatable="1&q...

One more question I have to add a lot of variables in the customer form, and I wish to create a group of fields something like: "Personal Information", "Company Information", "etc , etc" There's a way to do this? Or I just have to add a lot of variables in the form, so ...

Hello crythias, It works for me, now I want to add a date value. I tried changing "var" with "date" or "datetime" and it doesn't work. I didn't find any documentation about which variables the "storage-type" support ... I tried with radio and checkbox and it w...