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- 27 Apr 2012, 23:01
- Forum: Help
- Topic: Calendar question for OTRS 3.1.3
- Replies: 0
- Views: 512
Calendar question for OTRS 3.1.3
Hello, My group is looking into OTRS as a replacement for our current ticketing system and we are to a point where my group is hoping someone on this forum may be able to offer some insight. Our situation is as follows. We have 4 people that cover the hours of 7 am to 6 pm (two on 7 am to 4 pm and t...