Search found 1 match
- 30 Apr 2012, 05:13
- Forum: Help
- Topic: Midnight reminders for tickets past pending date
- Replies: 2
- Views: 1873
Midnight reminders for tickets past pending date
Between Monday and Friday, just after midnight, I get a burst of e-mails for all of my tickets that are in a "Pending" state and have passed their pending date. These e-mails have a subject line of "[Tkt#123456] Reminder - Ticket Name" and a body of "Ticket # [123456] has re...