Search found 2 matches

by Magyman11
03 May 2012, 21:09
Forum: General
Topic: Open Ticket Block
Replies: 2
Views: 1026

Re: Open Ticket Block

Is there anyway to alter that from just one or the other? Current fields I am using in the config.pm is: # customer # CustomerID => 'customer_id', CustomerValid => 'valid_id', CustomerUserListFields => [ 'login', 'customer_id', 'store_number', 'email' ], # CustomerUserListFields => ['login', 'store_...
by Magyman11
03 May 2012, 18:36
Forum: General
Topic: Open Ticket Block
Replies: 2
Views: 1026

Open Ticket Block

Hey All! I looked all over the form but did not see anything that matched this. We have been running on OTRS for 6 months or so now, and we love it; but initially I edited the config.pm script/mysql db to meet the needs of fields we needed for our customers. We also changed it so that you can search...