Search found 2 matches
- 08 Aug 2016, 11:08
- Forum: General
- Topic: Escalation mania after migrate / upgrade 3.3 -> 4.0 -> 5.0
- Replies: 1
- Views: 659
Re: Escalation mania after migrate / upgrade 3.3 -> 4.0 -> 5.0
Upon running Maint::Ticket::EscalationCheck i have an error on "Valid_id does not have a default value"
- 08 Aug 2016, 09:54
- Forum: General
- Topic: Escalation mania after migrate / upgrade 3.3 -> 4.0 -> 5.0
- Replies: 1
- Views: 659
Escalation mania after migrate / upgrade 3.3 -> 4.0 -> 5.0
Goodmorning OTRS fans, I have almost succesfully migrated a windows 3.3 version to a 5.0 Suse version. The only thing is the escalation module has gone nuts. I came in this morning and we had 374 Escalation messages!. I know 5.0 has a new Ticket Notifcation system and i think i am overlooking settin...