Znuny Open Source Ticketsystem

well, at least i'm happy that it works for you ;-) well, stupidly i never thought of that before -> i took your advice and renamed the file, and it didn't break anything. so, that would mean I'm editing the wrong file. voila! now i have to find out where the correct file is, because when i do a sear...

You didn't mention whether your link worked or not. If it does, don't worry about deleteCache. If it does not, is it because you wanted this in Customer instead of Agent? no, that's the problem. no link appears, there is no link. and I couldn't get deleteCache to work anyway. Nope, I need this on t...

zughafen, are you saying you *still* can't get this to work? Please post your AgentNavigationBar.dtl here. It really isn't difficult. Take the stock AgentNavigationBar.dtl immediately before the last line, which is a </ul>, insert a list item for the menu entry. That's it. If you get a 500 error, y...

or how do you run that... is that for a cronjob?

oh! thanks. I tried that, but I just keep receiving the error, 500 Internal Server Error...
maybe the permissions?

ohhh boy...

thanks for your help so far.

meaning:
? but thats how it was already in the post above Ohhhh today's just not my day... matches the weather i suppose!

sorry, I don't quite follow... do you mean: # -- # AgentNavigationBar.dtl - provides global HTML NavigationBar # Copyright (C) 2001-2010 xxx, http://otrs.org/ # -- # $Id: AgentNavigationBar.dtl,v 1.86 2010/11/08 11:17:56 martin Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For detail...

Hm, not too sure what you mean -> it should be a part of ARIARoleNavigation?

According to my code, it is part of that... but still doesn't seem to appear on the front end... :-/
It can't really be that hard, right? What am I missing?

Thanks.

This is how I wrote it... notice at the end: <li> <a href="http://wiki.zughafen.de" title="Zughafen Wiki">WIKI</a> </li> <ul id="Navigation" class="ARIARoleNavigation"> <!-- dtl:block:ItemArea --> <li id="nav-$QData{"NameForID"}" class=&quo...

yeah, but it doesn't even show up.
is it allowed to be a part of the ARIARoleNavigation?

hm, when i do a search in my ftp files for this file i only find one, so i assume it can't be the wrong theme...
now just one more dumb question -> how do i clean the cache? :-/

thanks so much for your help.

it's not changing anything :-/

hello,

my goal is to add a button to the standard navigation bar (see attachment)

OTRS 3.0.6

this button would just serve as a link to an external website, in this case to our firm's wiki page.

any thoughts?

thanks and greetings from Germany,
zughafen