Znuny Open Source Ticketsystem

I found what im looking for http://forums.otterhub.org/viewtopic.php?f=64&t=11893&p=46517&hilit=attachment#p46517 1. i want the attachment of the first artikel, 2. i have to use the different parameter fpr ArticelAttachmentIndex %Data = $Self->{TicketObject}->ArticleFirstArticle( TicketI...

What does not work? Do you get any error message (in OTRS log or webserver log)? There is a typo: You have "UploadCachObject" but it should be "UploadCacheObject" Thanks for the typo, but this was not the error. I get no error message, my problem is, that ich get no attachments ...

Hallo, i woud like to have the attachment of me original ticket in the normal answer ticket. My customer don't want to use the forward ticket. For this i program these lines into AgentTicketCompose.pm # get last customer article or selected article ... my %Data=(); if ( $GetParam{ArticleID} ) { %Dat...