Search found 5 matches

by robmcmi
14 Sep 2012, 18:56
Forum: Help
Topic: Need Module error
Replies: 2
Views: 1072

Re: Need Module error

Bump! Any ideas? Why changing Agent information throws this strange error?
by robmcmi
10 Sep 2012, 23:05
Forum: Help
Topic: Need Module error
Replies: 2
Views: 1072

Need Module error

We are running 3.1.7 of OTRS on CENTOS. When I attempt to change an Agent's information. Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Mon Sep 10 15:53:11 2012 Message: Need module! -- Traceback (1858): Module: Kernel::System::Main::Require (v1.63) Line: 100 Module: Kernel::Modules::AdminU...
by robmcmi
25 Jul 2012, 23:05
Forum: Help
Topic: EMail Problem
Replies: 6
Views: 2579

Re: EMail Problem

[root@ws130csgidc ~]# telnet Trying 10.90.9.25... Connected to 10.90.9.25. Escape character is '^]'. +OK Microsoft Exchange Server 2003 POP3 server version 6.5.7638.1 (CSGDALMAIL.csg.standex.net) ready. user otrs +OK pass i***** +OK User successfully logged on. quit +OK Microsoft Exchange Server 200...
by robmcmi
25 Jul 2012, 23:01
Forum: Help
Topic: EMail Problem
Replies: 6
Views: 2579

Re: EMail Problem

The IMAP port (143) doesn't work but the POP3 server port (110) works with the login I'm using.
by robmcmi
23 Jul 2012, 20:17
Forum: Help
Topic: EMail Problem
Replies: 6
Views: 2579

Re: EMail Problem - Error in Exchange

I'm having this same issue on my 3.1.7 version of OTRS installed on Windows 2008. The event log file on my Exchange Server gives an error indicating "Account does not exist". I have a Domain Account of "otrs" setup in Exchange and can open the email inbox from both OWA and Outloo...