Search found 2 matches

by Humat
27 Jul 2012, 08:41
Forum: General
Topic: I'm unable to find the answer for 3 questions below.
Replies: 2
Views: 1522

Re: I'm unable to find the answer for 3 questions below.

Ok cool thanks... :) I'll figure it out if i get the answer for the first two questions. Will post it too if i found it.

Regards
Humat
by Humat
26 Jul 2012, 16:34
Forum: General
Topic: I'm unable to find the answer for 3 questions below.
Replies: 2
Views: 1522

I'm unable to find the answer for 3 questions below.

Dear Sir,

I am a beginner to OTRS Helpdesk and using version 3.1.7, have only started a few months ago.

1. The Autoreply and Notifications (Event) are only displaying in plain text of the <customer wrote>, while I'm trying to display in html format so then the customer can see the logo image what ...