Znuny Open Source Ticketsystem

Fil, In your example you are matching 2 properties of the same "category" but I need that customer and agents from the same group ("IT Priority") been afected by the same rule. In this case only agents and customers of "IT priority" may change to priorities "3 high...

Hi, is ther a way to match multiple properties in the same ACL rule? at the moment only works one of them. #Match todos habilita prioridad high y critical para ciertos usuarios $Self->{TicketAcl}->{'201-ACL-Priorities'} = { # match properties (current values from the form) [b]Properties => {[/b] [b]...