Znuny Open Source Ticketsystem

Hi,
After a migration from OTRS 6.0.10 to OTRS 6.0.15, I had an
500 Internal Server Error

See error from /var/log/apache2/error.log

Message: Can't load dynamic field object handler module for object type FAQ!

RemoteAddress: 192.168.1.167
RequestURI: /otrs/index.pl

Traceback (6909 ...

Dear,

Every day, we receive 02 messages from otrs system : (Please help us to figure out what is going on)

First Message :
Object : OTRS Scheduler Daemon Cron: SpoolMailsReproces s
Body :
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::SpoolMailsReprocess-43 Perl: 5.14.2 OS: linux Time: Sun Feb ...

After fixing the PB with the DB :
My dashboard is empty (but the tickets appear in Tickets meu). And below are the error :

----------
Module Kernel/Output/HTML/DashboardEventsTicketCalendar.pm not in @INC (/opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /etc/perl /usr/local/lib/perl/5.14.2 ...

Then how can i check it Please ?

See below the registration info of my server :
Regards,

Thanks for you reply.

root@it-gel-01:/opt/otrs# mysqladmin -u root -p variables | grep have_innodb
Enter password:
| have_innodb | YES |



Yes, engine is Innodb.

After a migration, can't create any auto response. When trying got below mail :

Need ID!

Table 'otrs.scheduler_task_list' doesn't exist, SQL: 'SELECT id, task_type, due_time FROM scheduler_task_list ORDER BY create_time, id ASC'

Table 'otrs.scheduler_task_list' doesn't exist, SQL: 'INSERT INTO ...

And when i ran :
root@it-gel-01:/opt/otrs# cat scripts/DBUpdate-to-5.mysql.sql | mysql -p -f -u root otrs
Enter password:

Below the Error

-------
ERROR 1061 (42000) at line 4: Duplicate key name 'link_relation_list_source'
ERROR 1061 (42000) at line 5: Duplicate key name 'link_relation_list ...

Hi All,
below the error i got during "Database migration script" : scripts/DBUpdate-to-5.pl

-----------
Step 7 of 16: Migrate notifications to event based notifications...ERROR: OTRS-DBUpdate-to-5.pl-20 Perl: 5.14.2 OS: linux Time: Fri Nov 6 19:42:23 2015

Message: Can't add notification 'Old ...

Hi,
I am really interested with that template.
Can we have at least a print screen ?

Hi sir,
just to inform that i try to "change owner of new tickets" automatically on incoming tickets, and it is working quiet simple now on otrs 3.3.1
I use filter with agent login name

Hi,
i installed otrs and create an agent.
i setup sending/receivin mail by the system : OTRS receive new mail.
But it does not send mail to my e-mail address because since now i receive nothin in my outlook :

A log file :

Sun Aug 5 13:25:14 2012 error OTRS-otrs.PostMasterMailbox.pl-10 Can't use ...