Znuny Open Source Ticketsystem

HervE, would you mind posting your modification to Kernel\System\Ticket\Event\NotificationEvent.pm? I would also like to implement including attachments in a notification event other than ArticleCreate. We have a similar situation where we have to dispatch incoming tickets to 3rd party support outsi...

Thank you, sir. Yes, this solution did the trick. Lightning fast responses here and on the mailing list.

Hello, I have successfully upgraded from 3.0.12 to 3.1.17. The free text fields migrated to dynamic fields and I have successfully configured them to display in ticket views and searches. However in the AgentTicketZoom view, the dynamic fields that are displayed in the "Ticket Information"...