I found this bug on the OTRS change log that is fixed in version 3.1.7
Fixed bug#8583 - Unneeded complexity and performance degradation creating Service Lists (Replacement for bug fix 7947).
http://bugs.otrs.org/show_bug.cgi?id=8583
Is this bug related to my problem?
Thanks
Search found 2 matches
- 16 Aug 2012, 17:55
- Forum: Help
- Topic: Default services taking too long to load in ticket form
- Replies: 6
- Views: 3529
- 16 Aug 2012, 14:50
- Forum: Help
- Topic: Default services taking too long to load in ticket form
- Replies: 6
- Views: 3529
Re: Default services taking too long to load in ticket form
- OTRS version 3.1.2 fresh install - No add-ons or plug-ins installed, just the core modules - No tweaks or modifications to the .dtl or .pl files, the system is as it comes by default - Only made some customizations in sysconfig and added some dynamic fields to the ticket form - The performance log...