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- 21 Aug 2012, 10:08
- Forum: Help
- Topic: How to configure Pending, lock / unlock and notifications?
- Replies: 0
- Views: 2474
How to configure Pending, lock / unlock and notifications?
Hello to everyone! I am a novice in OTRS and even not a professional admin, but I have to complete all the goals no matter what :) So, I hope all the information and questions below are written in a right and clear way. Looking forward for forum's help :) We have OTRS 3.1.8 installed on a PC with Wi...