Search found 2 matches

by pmansinho
05 Feb 2018, 13:21
Forum: General
Topic: OTRS 6 - TimeVacationDays::Calendar1
Replies: 0
Views: 4028

OTRS 6 - TimeVacationDays::Calendar1

Hello I set up a new OTRS 6.0.4 in CentOS 7 virtual machine and I am experiencing a weird situation. I am trying to add TimeVacationDays to Calendar1, the one used in my queues, sla's, and after done all configurations and save, I get no message do deploy changes. Also I am not able to change TimeVa...
by pmansinho
02 Apr 2013, 19:14
Forum: Help
Topic: ACL
Replies: 1
Views: 758

ACL

Hi all I created a Dynamic Field (Drop Down) to match our Departments... financial, accounting, etc... and i want to associate each customer user to it's own department by using ACL. Till now i have just been able to configure this kind of ACL (using CustomerUserID) in CustomerTicketMessage. After i...