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by mveron
22 Oct 2012, 19:23
Forum: Help
Topic: Custom reports using LDAP customers info.
Replies: 0
Views: 286

Custom reports using LDAP customers info.

Hi, i´m new with OTRS.

I want to know if its possible to configures OTRS to run reports using customers/agents information stored in LDAP. i.e. run a report that shows me all tickets from a particular customer / agent from a particular country.

Thanks.