Hi, i´m new with OTRS.
I want to know if its possible to configures OTRS to run reports using customers/agents information stored in LDAP. i.e. run a report that shows me all tickets from a particular customer / agent from a particular country.
Thanks.
Search found 1 match
- 22 Oct 2012, 19:23
- Forum: Help
- Topic: Custom reports using LDAP customers info.
- Replies: 0
- Views: 286