Search found 3 matches

by tufinanciera
22 Oct 2012, 22:40
Forum: Help
Topic: Fetching IMAP email using NTML Auth
Replies: 5
Views: 1414

Re: Fetching IMAP email using NTML Auth

OTRS does not use ntlm for authentication. So check logs on your mailserver What should i look for on the logs ?, execpt for the auth failure ??, what i really need to know is if OTRS have a way to change the Auth Metohd to use NTML, if another person has run with the same problem and know how to s...
by tufinanciera
22 Oct 2012, 22:23
Forum: Help
Topic: Fetching IMAP email using NTML Auth
Replies: 5
Views: 1414

Re: Fetching IMAP email using NTML Auth

you need to correct the correct username and passwort for this user It is not a username/password issue, obviously i check it several times using easy passwords so it must the authentication ?? i am 100% sure is not a typo error. Unless i need to put something extra there for the NTML Auth method ???
by tufinanciera
22 Oct 2012, 22:03
Forum: Help
Topic: Fetching IMAP email using NTML Auth
Replies: 5
Views: 1414

Fetching IMAP email using NTML Auth

Hello all, I have an email server that uses NTML Auth method and i am trying to configure OTRS HelpDesk to Fetch emails through IMAP, but i got an Auth error, i can not select anywhere that i can find the Auth Method. This is the error i got when i hit "Fetch Mail", on PostMaster Mail Acco...