Search found 3 matches

by seberget
19 Apr 2013, 20:48
Forum: General
Topic: CMDB and library dependencies
Replies: 6
Views: 4467

Re: CMDB and library dependencies

Hi Torstein, as I understand you, you have trouble linkeing confing items upon import or without the quite complex handling in creating links between objects in OTRS. From this point of view you may give a try to the extension package ITSM-CIAttributeCollection, i.e. CI-attribute types "CIClass...
by seberget
18 Apr 2013, 07:28
Forum: General
Topic: CMDB and library dependencies
Replies: 6
Views: 4467

Re: CMDB and library dependencies

yuri0001 wrote:Try a look on KIX4OTRS product
I've had a quick look at that, but I can't see how that would help me in this situation. If you are not to busy, could you please explain to me which module in KIX4OTRS that would help me?

Is it so that the CMDB module of OTRS is never used?
by seberget
15 Apr 2013, 12:59
Forum: General
Topic: CMDB and library dependencies
Replies: 6
Views: 4467

CMDB and library dependencies

Hi! I'm running OTRS 3.1.11 with ITSM 3.1.8. (Will upgrade real soon now) I've started to play around with the CMDB part of OTRS. What I really would like to do is to add all the Java Library dependencies our product line (we are a Java Software company) has into CMDB. Getting all of these into the ...