Search found 2 matches
- 04 Dec 2012, 19:06
- Forum: Help
- Topic: Emailed LINK to OTRS is incorrect. Not pointing to server
- Replies: 3
- Views: 2606
Re: Emailed LINK to OTRS is incorrect. Not pointing to serv
Go to Admin->Config options and set the OTRS_CONFIG_FQDN option. That would reflect the correct path and you would be able to navigate to the link when it is sent as notifications. Let me know if you meant to ask for some other issue pls. Best Regards Chetan This is what I actually did for each of ...
- 04 Dec 2012, 01:46
- Forum: Help
- Topic: Emailed LINK to OTRS is incorrect. Not pointing to server
- Replies: 3
- Views: 2606
Emailed LINK to OTRS is incorrect. Not pointing to server
Hi, I'm new to OTRS and I'm trying to configure it for our system. Still in the process of configuration and setup. I noticed during a change ownership that the link that it forwards along with the email is incorrect. This is the link that points to the particular ticket. It seems to point to our do...