Search found 2 matches
- 16 Apr 2013, 20:54
- Forum: General
- Topic: Rollback merged by mistake.
- Replies: 1
- Views: 687
Rollback merged by mistake.
I was wondering how to deal with tickets that have been merged by mistake. I followed instructions to delete the link between the 2 tickets as mentionned here http://forums.otterhub.org/viewtopic.php?f=53&t=19676&p=77312 However, the only effect I can notice is that the merged ticket number ...
- 13 Feb 2013, 17:21
- Forum: General
- Topic: How to disable auto-response on ticket
- Replies: 2
- Views: 3168
Re: How to disable auto-response on ticket
I'm also trying to disable these notifications in 3.1.12.
All notifications settings are off in the agent config and everywhere in Sysconfig but these notifications email can't seem to be turned off.
All notifications settings are off in the agent config and everywhere in Sysconfig but these notifications email can't seem to be turned off.