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- 11 Feb 2013, 13:20
- Forum: Help
- Topic: TicketAcl Tickets type restriction (auto solved)
- Replies: 0
- Views: 692
TicketAcl Tickets type restriction (auto solved)
Hello all, I use OTRS version 3.0.5 with ITSM and FAQ module. I'am trying to limit to set ticket Type 'Problem' to some users only. First test : In config.pm i've added theses ACL : # $Self->{TicketAcl}->{'120-ACL-Problem-Restriction'} = { # Properties => { # }, # PossibleNot => { # Ticket => { # Ty...