Search found 1 match
- 26 Feb 2013, 16:48
- Forum: Developers
- Topic: Association more SLA to a Service
- Replies: 1
- Views: 804
Association more SLA to a Service
Hello, someone can say me if, creating ticket, is possibile associate multiple SLA to a single service? i'd like configurate more SLA (3 for example) and after link these SLA to a one service. My target is that when a customer submit a ticket and chooses a Service, AUTOMATICALLY OTRS must associate ...