Search found 7 matches

by rna4fun
06 Mar 2013, 17:16
Forum: Ajuda
Topic: Integração inventário OCS
Replies: 2
Views: 3688

Integração inventário OCS

Boa Tarde,

Gostaria de integrar o meu invetário do OCS para o OTRS.
Alguém possui um tutorial, ou poderia me ajudar com algumas dicas?

Obrigado.
by rna4fun
06 Mar 2013, 14:16
Forum: Help
Topic: How to integrate ocs to otrs
Replies: 1
Views: 995

How to integrate ocs to otrs

Good Morning,

I want to know if it is possible to integrate the invetary that i have in OCS into OTRS. If it is possible, how?

Thanks,

Daniel
by rna4fun
01 Mar 2013, 13:45
Forum: Help
Topic: Time Accounting
Replies: 0
Views: 530

Time Accounting

Hi,

I want to know how can a project in Time Accounting can appear to other agents.
Ex: The Agent Daniel is working in a new project. After he finishs the project, all the other agents can see that the project is done.

Its possible?

Thanks
by rna4fun
28 Feb 2013, 15:27
Forum: Help
Topic: How can a create tasks
Replies: 3
Views: 985

Re: How can a create tasks

What about GenericAgent? Can't i use them? I don't know exactly how they worok, but i thought it was throw that way...
by rna4fun
28 Feb 2013, 15:08
Forum: Help
Topic: How can a create tasks
Replies: 3
Views: 985

Re: How can a create tasks

Oh, and this tasks i want them to appear everyday at 8:30 a.m, without having to create again. Its possible?
by rna4fun
28 Feb 2013, 13:56
Forum: Help
Topic: How can a create tasks
Replies: 3
Views: 985

How can a create tasks

Good Morning, Everyday i have to create about 10 reports to my managers(From Monday-Friday at 8:30). Its possible to create tasks, for each report? Because all the time my managers keep calling me asking for an especific report. With tasks, i could finish them, showing that they are already done. It...
by rna4fun
28 Feb 2013, 13:52
Forum: Ajuda
Topic: Criando tarefas
Replies: 0
Views: 1867

Criando tarefas

Bom dia, Todos os dias na minha empresa eu preciso documentar 10 relatórios para os gerentes. Teria como criar tarefas desses relatórios, assim meus gerentes poderiam saber os relatórios que eu finalizei, sem ter que me perguntar. Assim que eu realizasse um relatório, fecharia a tarefa, mostrando qu...