Znuny Open Source Ticketsystem

Yes there are. Frontend::Agent::Stats Core::Stats::Graph Core::Stats I even have Frontend::Module###AgentStats: However, I don't know what to change. Finding the group field in Frontend::Module###AgentStats: empty, I added the stats group there and it's all come good. Thanks for your help, I hope th...

Correct! There is no entry for Frontend::Module###AgentITSMConfigItemStats What's less clear is how to add it. Do I change all the value in the Frontend::Module###AgentITSMConfigItem area from "OverView" to Stats, click add and hope for the best? Is there a more reliable method available?

Hi! In our OTRS installation the stats icon doesn't display for any users. It used to display for some users, but not for me. In trying to get it to display for me, I've now inadvertently removed it for everyone. I made some changes to include people in the stats group and the "Statistical repo...