Search found 6 matches

by stsupport
23 Mar 2013, 12:28
Forum: Help
Topic: Error 1146: Table otrs.dynamic_field doesn't exist
Replies: 4
Views: 2244

Re: Error 1146: Table otrs.dynamic_field doesn't exist

As you said I tried to perform the same steps...till step 10 it worked fine... 1. Took a backup of OTRS 3.0.10 folder. 2. set Path=%PATH%;C:\OTRS\mysql\bin 3. mysqldump -uroot otrs > otrs_dump.sql 4. Uninstalled OTRS 3.0.10 and installed OTRS 3.1.0. 5. Copied the config file from old OTRS to new one...
by stsupport
22 Mar 2013, 14:22
Forum: Help
Topic: Error 1146: Table otrs.dynamic_field doesn't exist
Replies: 4
Views: 2244

Re: Error 1146: Table otrs.dynamic_field doesn't exist

Thanks for your quick response.

Let me check it....

Regards,

ST Support
by stsupport
22 Mar 2013, 13:36
Forum: Help
Topic: Error 1146: Table otrs.dynamic_field doesn't exist
Replies: 4
Views: 2244

Error 1146: Table otrs.dynamic_field doesn't exist

Hi, I faced the issue (Error 1146: Table otrs.dynamic_field doesn't exist) while trying to upgrade the OTRS version from 3.0.10 to 3.2.3. I've followed these steps: 1. Took a backup of OTRS 3.0.10 folder. 2. set Path=%PATH%;C:\OTRS\mysql\bin 3. mysqldump -uroot otrs > otrs_dump.sql 4. Uninstalled OT...
by stsupport
20 Mar 2013, 08:39
Forum: Help
Topic: Need help in upgrading OTRS Windows installation
Replies: 4
Views: 2075

Need help in upgrading OTRS Windows installation

Hi, I need help in upgrading OTRS 3.0.10 to 3.2.3 under Windows. I have gone through the admin manual and couldn't find anything helpful for Windows users. Can anyone help me with step by step procedure to perform the upgrade. If its possible to move old data to new installation, please help me thos...
by stsupport
19 Mar 2013, 11:27
Forum: Help
Topic: Help in upgrading OTRS 3.0.10 to 3.2.3 - Windows
Replies: 1
Views: 1231

Help in upgrading OTRS 3.0.10 to 3.2.3 - Windows

Hi, I'm using OTRS 3.0.10 right now and it is running under Windows. My manager asked me to upgrade OTRS to the latest version (3.2.3). So I performed the backup of the current OTRS installation and restored the files to new installation, but faced some errors. I found on a guide to execute "DB...
by stsupport
12 Mar 2013, 20:51
Forum: Help
Topic: Moving old OTRS DB to New installation under Windows - Help
Replies: 2
Views: 1089

Moving old OTRS DB to New installation under Windows - Help

Hi, I'm Support engineer of XYZ company. I'm new to OTRS. I recently joined this company. In our company we are currently using the OTRS 3.0.3 version which is installed under Windows. The previous installation & configuration was performed by my old System Admin (I'm his replacement). I got my ...